Your leaders were promoted because they're capable.
Nobody gave them a playbook for what comes next.
The New Manager Playbook System gives new and established managers a shared set of tools to build trust, hold people accountable, and lead without burning out or escalating everything to you.
30 minutes to see the system in action and explore if it's right for your team.




Today's leaders are expected to do things nobody formally taught them how to do.
That's not instinct. It's a skillset.
HR & L&D Leaders building a leadership pipeline for organizations with 50 to 5,000+ employees
VPs & Department Heads with new or newly struggling leaders on their teams, especially after a promotion cycle or reorg
Founders & CEOs who have promoted people to lead their business and need those leaders to actually lead
Any organization from Fortune 100s to homebuilders, insurance companies, nonprofits, and high-growth startups eager to uplevel their people leaders to meet the challenges of managing in today's workplace
The practical foundation they were never formally trained on, covering the real situations they face every week - not theory they'll forget by Friday.
Module 01
Why leading feels harder than expected, and how to build the trust and presence that makes your team want to follow you. The shift from doing to leading, and why that shift is so hard to make without a system.
Module 02
How to set clear expectations, run 1:1s that actually matter, and create the conditions where your team can do their best work. Clear expectations before the work starts. Career conversations that keep people motivated.
Module 03
How to give feedback people can use, build real accountability, and delegate in a way that develops your team instead of just offloading tasks. Why accountability is a communication problem, not a character problem.
Module 04
How to navigate conflict, coach your team through uncertainty, understanding how to fold AI into their workflow, and lead through change without burning everyone out. Conflict before it escalates. Coaching as a superpower instead of a last resort.
Instead of a static course your leaders zone out halfway through, this system builds skills the same way behavior actually changes: over time, with practice, and with accountability built in.
Videos to introduce each lesson and contextualize the content, with examples drawn from real leadership situations inside some of the world's most demanding teams.
Audios to break down each exercise, with links to relevant episodes of Lia's top-rated podcast, Managing Made Simple.
Tools to download and use with your team the following Monday. Not theory. Not workbooks that sit in a drawer. Tools leaders actually use.
Insights on today's real leadership challenges: navigating AI & automation, leading through uncertainty, holding people accountable without burning bridges.
Every other training vendor brings a framework to your team. I bring the experience of having actually built the operating system at Google, Apple, and Microsoft. The framework vendors study organizations like the ones I worked inside.
Organizations that invest in structured leadership development see the results in the work:
of employees say they would stay at a company longer if it invested in their learning and development (LinkedIn Learning's Workplace Learning Report).
That number means your retention strategy runs through your managers. Not your perks package. Not your PTO policy. When leaders have the tools to develop the people underneath them, those people feel it- and they stay. The most direct path to that outcome is giving your managers what they were never formally taught.

I spent nearly a decade embedded inside Google, Microsoft, and Apple not advising from a distance, but accountable for making the work actually happen. Crafting OKRs and the systems to hold people accountable to them. Operating cadences for some of the highest-stakes product teams in tech.
Manager development programs that moved sentiment scores in measurable ways.
I saw the same pattern everywhere: high performers promoted into leadership without the tools for what came next. Not the theory of leadership. The actual conversations. The feedback nobody wants to give. The accountability that keeps slipping.
Every framework in this system came from a real situation, with real people, where getting it wrong had real consequences. That's not a credential. It's why this works."

The New Manager Playbook
The tool to equip all managers with superpower skills to lead with confidence and ease. Perfect starting point or companion to the program.

The Managing Made Simple Podcast
The weekly reinforcement layer. Real scenarios, real solutions between sessions so nothing learned in training goes back on the shelf by Monday.

The New Manager Playbook System
The behavior change engine. Every lesson and session turns framework into habit, with practice, accountability, and direct application to what managers are navigating right now.

Managers Who Thrive in Today's World
Equipped with the book, podcast, and training, managers are ready to handle the changes of leading in today's world- reducing turnover and delivering better results.
WHAT LEADERS ARE SAYING
"Through her Manager Development Series, Lia has been an incredible partner in guiding us through major changes at our firm. She thoughtfully adapted her program to meet our growing needs, helping us not just navigate the changes but truly thrive through them...Lia has become an essential part of our success."
Sr HR Manager · Harrison LLP
"Lia and I focused on strengthening my skills around people management and giving difficult feedback. Her coaching helped me delegate responsibilities better, saving me hours of time in my own work, and turn around the performance with a struggling team member into a star employee."
Head of Accounts · SKONA
"Lia's many talents, experience, and practical approach to building resilient high-performing teams is unmatched. I've had the privilege to witness firsthand the transformative impact of her guidance, including double digit increases in employee sentiment scores following her programming. I can't think of a better way to elevate your organization and find deeper enjoyment in your work."
Engineering Director · Google
Based on your cohort size, your timeline, and how much live support you want alongside the digital curriculum.
A self-paced format to deliver the system at scale, on your team's timeline
Best for: Organizations that want scalable, flexible access for multiple leaders without fixed cohort timing.
Live facilitation that deepens the learning and builds accountability across the cohort
Best for: Cohorts of 8-100 leaders who want accountability and live facilitation. The format most likely to produce measurable behavior change.
A fully custom engagement for organizations that need a partner, not a vendor
Best for: Large organizations, specific industry contexts, or companies that need Lia to learn your world before a single session begins.
Check out a preview of Lesson 1 and see exactly how The New Manager Playbook System works in practice: the framework, the language, and the specific situations it's built to navigate.
Why managing feels harder than expected, and why that feeling is completely normal
The fundamental shift that happens when you stop being responsible for your own output and start being responsible for everyone else's
The three traps new managers fall into without realizing it, and how to start sidestepping them
Trusted by HR leaders, L&D professionals, and department heads at organizations from 5 to 50,000 people.
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The math is straightforward. Replacing one mid-level employee costs 1.5 times their annual salary. A manager who can't give feedback or hold people accountable is typically carrying two to three people performing below their potential. At a $90K average salary, that's $270K in underutilization. This program costs a fraction of that. We also establish pre- and post-measures at the start of every engagement so you have concrete data to bring back to leadership: confidence scores, peer feedback, and engagement score movement.
That's the most common reason organizations come to us. One-day workshops don't change behavior because behavior change happens over weeks, not hours. The 8-week structure with peer discussion and the option to add live facilitation was specifically designed to close the gap between knowing what to do and actually doing it the following Monday.
This is exactly the right question to ask. The design does a lot of the work. The 8-week structure with peer discussion creates accountability between cohort members, not just to an assignment. The live sessions give them a place to bring real situations they're navigating right now, not hypotheticals. What we hear most often from managers after going through this: "I wish I'd had this sooner." When content speaks directly to what they're dealing with, engagement takes care of itself.
Frame it as an investment, not a remediation — and the program supports that framing from the first session. This isn't about fixing broken managers. It's about giving capable people the tools they were never formally given. Most managers go through this and feel seen, not evaluated. The most common response is relief: someone finally acknowledged how hard this job actually is and gave them something real to work with.
Reorgs create clarity gaps: unclear expectations, uncertain roles, teams waiting to see what happens next. That waiting period is exactly when strong leadership either holds teams together or accelerates attrition. Organizations that invest in their managers during transitions retain more people and recover faster. The companies that wait for the dust to settle find it doesn't settle on its own.
The Digital-Only version is self-paced, meaning teams can get through it as quickly as they like. Going through the digital content + practice takes about one hour per module (4 modules total). Digital + Live format runs 8 weeks, with one live session at the start and one at the close. Between those, managers work through lessons at their own pace, again at about 60 mins of practice per module. That's the time investment for a program that changes how they run every 1:1, every difficult conversation, and every accountability moment for the rest of their career.
It complements your existing infrastructure, it doesn't replace it. Most HR teams use it as the go-deeper layer: the specific language, rehearsed scenarios, and peer accountability that makes training land in real situations. Your L&D program gives them the framework. This gives them the words for Thursday's hard conversation.
The system is modular to scale to organizations of any size. Live sessions can be facilitated multiple times to accommodate time zones. We'll recommend the right format for your headcount on the demo call.
In 30 minutes you'll get a walkthrough of the full system, see exactly what your leaders will experience, and figure out together how to structure it for your organization.
30 minutes. No pitch. No pressure.

A modular leadership development system for newly promoted leaders. Built on frameworks developed from the inside at Google, Apple, Microsoft, and YouTube.
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